Policies

TERMS AND CONDITIONS

Welcome to BritsafeTM Qualifications UK Limited. These Terms and Conditions govern your access to and use of our website www.britsafequal.com. By accessing, browsing, or using this website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

These terms apply to all visitors, learners, training partners, institutions, and other users accessing our website from the United Kingdom or internationally.

Intellectual Property Rights

All content available on this website, including but not limited to text, course materials, logos, trademarks, graphics, images, videos, documents, software, and website design, is the intellectual property of BritsafeTM Qualifications UK Limited or its licensors.

You may not copy, reproduce, modify, distribute, publish, transmit, or exploit any content from this website without prior written consent from BritsafeTM Qualifications UK Limited. All rights are reserved.

Use of the Website

  • Provide accurate, complete, and current information where required.
  • Use the website strictly for lawful purposes.
  • Not misuse, disrupt, damage, or interfere with the website’s functionality or security.
  • Not attempt unauthorised access to any part of the website, servers, or systems.
  • Not upload or transmit any malicious software, harmful material, or unlawful content.

We reserve the right to restrict, suspend, or terminate access to the website if these terms are breached.

Courses, Services, and Payments

  • Fees must be paid using approved payment methods available at checkout.
  • All prices are displayed clearly at the time of purchase.
  • Payments are generally charged on a one-time basis unless stated otherwise.
  • Learners are responsible for ensuring that payment details are correct and valid.

Refunds, where applicable, are governed strictly by our Refund Policy, which forms part of these Terms and Conditions.

Educational Disclaimer

All information, qualifications, and materials provided on this website are intended for educational and professional development purposes only. While we aim to maintain accuracy and relevance, BritsafeTM Qualifications UK Limited does not guarantee that all content is error-free or fully up to date.

Use of any information from this website is at your own discretion and risk.

Limitation of Liability

To the maximum extent permitted by law, BritsafeTM Qualifications UK Limited shall not be liable for any direct, indirect, incidental, special, or consequential losses or damages arising from:

  • Use or inability to use this website
  • Reliance on information provided on the website
  • Technical interruptions, errors, or security issues

Nothing in these Terms limits liability where such limitation is not permitted under UK law.

Third-Party Links

Our website may include links to external websites or services operated by third parties. We do not control, endorse, or assume responsibility for the content, policies, or practices of any third-party websites. Accessing third-party links is done entirely at your own risk.

Data Protection and Cookies

We are committed to protecting your personal data in accordance with applicable UK data protection laws. Details on how we collect, use, and safeguard personal information are outlined in our Privacy Policy.

Our website uses cookies to improve functionality and user experience. By continuing to use our website, you consent to our use of cookies in line with our Cookie Policy.

Termination of Access

  • These Terms and Conditions are violated
  • Unlawful or inappropriate use of the website is identified
  • Technical or security concerns arise

Upon termination, all rights granted to you under these Terms will immediately cease.

Changes to These Terms

We may revise or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the revised terms.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

BritsafeTM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom

DATA PROTECTION POLICY

At BritsafeTM Qualifications UK Limited, we are committed to protecting the personal data of our learners, customers, staff, and other stakeholders. This Data Protection Policy explains how we collect, use, store, and safeguard personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all personal data processed byBritsafeTM Qualifications UK Limited, regardless of how it is collected or where the individual is located.

Purpose of the Policy

  • Personal data is processed lawfully, fairly, and transparently.
  • Data is collected for specific, legitimate purposes and not further processed incompatibly.
  • Personal data is accurate, up-to-date, and retained only as long as necessary.
  • Appropriate technical and organisational measures ensure data security.
  • We respect the rights of data subjects and comply with UK data protection laws.

Definition of Personal Data

Personal data refers to any information relating to an identifiable individual, including but not limited to:

  • Name
  • Email address
  • Telephone number
  • Postal address
  • Payment or financial information
  • IP address
  • Identification numbers or other identifiers

Principles of Data Processing

  • Lawfulness, Fairness, and Transparency.
  • Purpose Limitation.
  • Data Minimisation.
  • Accuracy.
  • Storage Limitation.
  • Integrity and Confidentiality.
  • Accountability.

Lawful Basis for Processing

  • Consent – Clear, explicit consent from the data subject.
  • Contract – Processing is necessary to perform a contract.
  • Legal Obligation – Processing is required by law.
  • Legitimate Interests – Necessary for business interests.
  • Vital Interests – To protect life.
  • Public Task – Performance of a task in the public interest.

Data Collection and Use

  • Delivering courses, certifications, and learning materials.
  • Managing learner accounts and communications.
  • Responding to enquiries and support requests.
  • Sending updates and promotional information (with consent).
  • Complying with legal obligations.

Data is collected via online forms, email, telephone, face-to-face interactions, and website cookies.

Data Sharing

  • Service Providers under UK GDPR contracts.
  • Legal compliance disclosures.
  • Business transfers with safeguards.

Data Security

  • Encryption of data.
  • Restricted access.
  • Regular audits.
  • Secure storage.

Data Retention

Personal data is retained only as long as necessary and then securely deleted or anonymised.

Data Subject Rights

  • Access
  • Rectification
  • Erasure
  • Restriction of Processing
  • Data Portability
  • Objection
  • Withdrawal of Consent

Requests can be submitted to info@britsafequal.com.

International Data Transfers

Where data is transferred outside the UK or EEA, appropriate safeguards are applied.

Data Breach Notification

We notify the ICO within 72 hours where required and inform affected individuals.

Updates to This Policy

Changes will be published with a revised Effective Date.

Contact Information

BritsafeTM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom

HEALTH AND SAFETY POLICY

At BritsafeTM Qualifications UK Limited, we are committed to maintaining a safe and healthy environment for all employees, contractors, learners, visitors, and stakeholders. Effective health and safety management is integral to our operations and ethical responsibilities.

This policy outlines our approach to managing health and safety and reflects compliance with UK Health and Safety legislation, including the Health and Safety at Work etc. Act 1974.

For detailed guidance on UK workplace safety regulations, please visit the Health & Safety Executive (HSE) website.

Policy Statement

  • Providing a safe and healthy working and learning environment.
  • Promoting a proactive safety culture through collaboration, accountability, and continuous improvement.
  • Ensuring compliance with all applicable UK health and safety laws and industry standards.
  • Training employees and contractors to work safely and equipping them with necessary resources.
  • Regularly reviewing and updating health and safety practices to align with current regulations and best practices.

Responsibilities

Management Responsibilities

  • Senior management is responsible for implementing and overseeing this policy.
  • Managers will allocate resources, training, and equipment to support health and safety objectives.
  • Supervisors must ensure compliance, conduct regular inspections, and address identified hazards.
  • Management will monitor and review performance to ensure continuous improvement.

Employee Responsibilities

  • Employees must take reasonable care of their own health and safety and that of others.
  • Employees must follow all safety procedures, use PPE, report hazards, and attend safety training.
  • All work-related injuries, illnesses, or near-miss incidents must be reported promptly.

Contractors and Visitors

  • Contractors and visitors are expected to comply with BritsafeTM Qualifications UK Limited safety procedures and site-specific requirements.
  • Contractors must provide evidence of relevant health and safety certifications and training before commencing work.

Hazard Identification and Risk Assessment

  • Regular risk assessments will be conducted to evaluate potential hazards.
  • Appropriate risk control measures will be implemented using the hierarchy of controls: elimination, substitution, engineering, administrative, and PPE.
  • Employees will be involved in risk assessments and informed about the risks and control measures.

Emergency Preparedness and Response

  • Clearly marked emergency exits.
  • Fire safety procedures and drills.
  • First aid stations with trained personnel.
  • Evacuation procedures, emergency communication, and reporting.
  • Regular review of the emergency plan to ensure effectiveness.

Safety Training and Communication

  • Comprehensive safety training for all employees, including induction and role-specific training.
  • Employees are informed about workplace hazards and safe work practices.
  • Health and safety updates communicated via meetings, notices, and digital channels.
  • Open communication is encouraged to report hazards without fear of reprisal.

Incident Reporting and Investigation

  • All incidents, injuries, and near-misses must be reported immediately.
  • Incidents are investigated to identify root causes and prevent recurrence.
  • Records of incidents are maintained to inform training, risk assessments, and policy updates.

Personal Protective Equipment (PPE)

  • PPE is provided where hazards cannot be eliminated.
  • PPE will be suitable for the task, in good condition, and employees will be trained on its correct use and maintenance.
  • PPE must be worn where required.

Occupational Health

  • We promote employee health and well-being, including ergonomic support, regular health checks, and mental health initiatives.
  • A positive work-life balance is encouraged to prevent stress and work-related illness.

Monitoring and Continuous Improvement

  • Regular review of safety performance, incident data, risk assessments, and audits.
  • Internal and external safety audits are conducted to identify improvements.
  • Feedback from employees, contractors, and learners is used to foster a culture of continuous improvement.

Policy Review

This Health and Safety Policy will be reviewed annually or as required to reflect changes in legislation, standards, or operations. Updates will be communicated to all employees and stakeholders.

Contact Information

BritsafeTM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom

QUALITY ASSURANCE POLICY

At BritsafeTM Qualifications UK Limited, we are committed to maintaining a safe and healthy environment for all employees, contractors, learners, visitors, and stakeholders. Effective health and safety management is integral to our operations and ethical responsibilities.

This policy outlines our approach to managing health and safety and reflects compliance with UK Health and Safety legislation, including the Health and Safety at Work etc. Act 1974.

For detailed guidance on UK workplace safety regulations, please visit the Health & Safety Executive (HSE) website.

Policy Statement

  • Providing a safe and healthy working and learning environment.
  • Promoting a proactive safety culture through collaboration, accountability, and continuous improvement.
  • Ensuring compliance with all applicable UK health and safety laws and industry standards.
  • Training employees and contractors to work safely and equipping them with necessary resources.
  • Regularly reviewing and updating health and safety practices to align with current regulations and best practices.

Responsibilities

Management Responsibilities

  • Senior management is responsible for implementing and overseeing this policy.
  • Managers will allocate resources, training, and equipment to support health and safety objectives.
  • Supervisors must ensure compliance, conduct regular inspections, and address identified hazards.
  • Management will monitor and review performance to ensure continuous improvement.

Employee Responsibilities

  • Employees must take reasonable care of their own health and safety and that of others.
  • Employees must follow all safety procedures, use PPE, report hazards, and attend safety training.
  • All work-related injuries, illnesses, or near-miss incidents must be reported promptly.

Contractors and Visitors

  • Contractors and visitors are expected to comply with BritsafeTM Qualifications UK Limited safety procedures and site-specific requirements.
  • Contractors must provide evidence of relevant health and safety certifications and training before commencing work.

Hazard Identification and Risk Assessment

  • Regular risk assessments will be conducted to evaluate potential hazards.
  • Appropriate risk control measures will be implemented using the hierarchy of controls: elimination, substitution, engineering, administrative, and PPE.
  • Employees will be involved in risk assessments and informed about the risks and control measures.

Emergency Preparedness and Response

  • Clearly marked emergency exits.
  • Fire safety procedures and drills.
  • First aid stations with trained personnel.
  • Evacuation procedures, emergency communication, and reporting.
  • Regular review of the emergency plan to ensure effectiveness.

Safety Training and Communication

  • Comprehensive safety training for all employees, including induction and role-specific training.
  • Employees are informed about workplace hazards and safe work practices.
  • Health and safety updates communicated via meetings, notices, and digital channels.
  • Open communication is encouraged to report hazards without fear of reprisal.

Incident Reporting and Investigation

  • All incidents, injuries, and near-misses must be reported immediately.
  • Incidents are investigated to identify root causes and prevent recurrence.
  • Records of incidents are maintained to inform training, risk assessments, and policy updates.

Personal Protective Equipment (PPE)

  • PPE is provided where hazards cannot be eliminated.
  • PPE will be suitable for the task, in good condition, and employees will be trained on its correct use and maintenance.
  • PPE must be worn where required.

Occupational Health

  • We promote employee health and well-being, including ergonomic support, regular health checks, and mental health initiatives.
  • A positive work-life balance is encouraged to prevent stress and work-related illness.

Monitoring and Continuous Improvement

  • Regular review of safety performance, incident data, risk assessments, and audits.
  • Internal and external safety audits are conducted to identify improvements.
  • Feedback from employees, contractors, and learners is used to foster a culture of continuous improvement.

Policy Review

This Health and Safety Policy will be reviewed annually or as required to reflect changes in legislation, standards, or operations. Updates will be communicated to all employees and stakeholders.

Contact Information

BritsafeTM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

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