Policies

TERMS AND CONDITIONS

Welcome to Britsafe^TM Qualifications UK Limited. These Terms and Conditions govern your access to and use of our website www.britsafequal.com. By accessing, browsing, or using this website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

These terms apply to all visitors, learners, training partners, institutions, and other users accessing our website from the United Kingdom or internationally.

Intellectual Property Rights

All content available on this website, including but not limited to text, course materials, logos, trademarks, graphics, images, videos, documents, software, and website design, is the intellectual property of BritsafeTM Qualifications UK Limited or its licensors.

You may not copy, reproduce, modify, distribute, publish, transmit, or exploit any content from this website without prior written consent from Britsafe^TM Qualifications UK Limited. All rights are reserved.

Use of the Website

Provide accurate, complete, and current information where required.
Use the website strictly for lawful purposes.
Not misuse, disrupt, damage, or interfere with the website’s functionality or security.
Not attempt unauthorised access to any part of the website, servers, or systems.
Not upload or transmit any malicious software, harmful material, or unlawful content.

We reserve the right to restrict, suspend, or terminate access to the website if these terms are breached.

Courses, Services, and Payments

Fees must be paid using approved payment methods available at checkout.
All prices are displayed clearly at the time of purchase.
Payments are generally charged on a one-time basis unless stated otherwise.
Learners are responsible for ensuring that payment details are correct and valid.

Refunds, where applicable, are governed strictly by our Refund Policy, which forms part of these Terms and Conditions.

Educational Disclaimer

All information, qualifications, and materials provided on this website are intended for educational and professional development purposes only. While we aim to maintain accuracy and relevance, Britsafe^TM Qualifications UK Limited does not guarantee that all content is error-free or fully up to date.

Use of any information from this website is at your own discretion and risk.

Limitation of Liability

To the maximum extent permitted by law, Britsafe^TM Qualifications UK Limited shall not be liable for any direct, indirect, incidental, special, or consequential losses or damages arising from:

Use or inability to use this website
Reliance on information provided on the website
Technical interruptions, errors, or security issues

Nothing in these Terms limits liability where such limitation is not permitted under UK law.

Third-Party Links

Our website may include links to external websites or services operated by third parties. We do not control, endorse, or assume responsibility for the content, policies, or practices of any third-party websites. Accessing third-party links is done entirely at your own risk.

Data Protection and Cookies

We are committed to protecting your personal data in accordance with applicable UK data protection laws. Details on how we collect, use, and safeguard personal information are outlined in our Privacy Policy.

Our website uses cookies to improve functionality and user experience. By continuing to use our website, you consent to our use of cookies in line with our Cookie Policy.

Termination of Access

These Terms and Conditions are violated
Unlawful or inappropriate use of the website is identified
Technical or security concerns arise

Upon termination, all rights granted to you under these Terms will immediately cease.

Changes to These Terms

We may revise or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the revised terms.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

Britsafe^TM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom

DATA PROTECTION POLICY

At Britsafe^TM Qualifications UK Limited, we are committed to protecting the personal data of our learners, customers, staff, and other stakeholders. This Data Protection Policy explains how we collect, use, store, and safeguard personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all personal data processed byBritsafe^TM Qualifications UK Limited, regardless of how it is collected or where the individual is located.

Purpose of the Policy

Personal data is processed lawfully, fairly, and transparently.
Data is collected for specific, legitimate purposes and not further processed incompatibly.
Personal data is accurate, up-to-date, and retained only as long as necessary.
Appropriate technical and organisational measures ensure data security.
We respect the rights of data subjects and comply with UK data protection laws.

Definition of Personal Data

Personal data refers to any information relating to an identifiable individual, including but not limited to:

Name
Email address
Telephone number
Postal address
Payment or financial information
IP address
Identification numbers or other identifiers

Principles of Data Processing

Lawfulness, Fairness, and Transparency.
Purpose Limitation.
Data Minimisation.
Accuracy.
Storage Limitation.
Integrity and Confidentiality.
Accountability.

Lawful Basis for Processing

Consent – Clear, explicit consent from the data subject.
Contract – Processing is necessary to perform a contract.
Legal Obligation – Processing is required by law.
Legitimate Interests – Necessary for business interests.
Vital Interests – To protect life.
Public Task – Performance of a task in the public interest.

Data Collection and Use

Delivering courses, certifications, and learning materials.
Managing learner accounts and communications.
Responding to enquiries and support requests.
Sending updates and promotional information (with consent).
Complying with legal obligations.

Data is collected via online forms, email, telephone, face-to-face interactions, and website cookies.

Data Sharing

Service Providers under UK GDPR contracts.
Legal compliance disclosures.
Business transfers with safeguards.

Data Security

Encryption of data.
Restricted access.
Regular audits.
Secure storage.

Data Retention

Personal data is retained only as long as necessary and then securely deleted or anonymised.

Data Subject Rights

Access
Rectification
Erasure
Restriction of Processing
Data Portability
Objection
Withdrawal of Consent

Requests can be submitted to info@britsafequal.com.

International Data Transfers

Where data is transferred outside the UK or EEA, appropriate safeguards are applied.

Data Breach Notification

We notify the ICO within 72 hours where required and inform affected individuals.

Updates to This Policy

Changes will be published with a revised Effective Date.

Contact Information

Britsafe^TM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom

HEALTH AND SAFETY POLICY

At Britsafe^TM Qualifications UK Limited, we are committed to maintaining a safe and healthy environment for all employees, contractors, learners, visitors, and stakeholders. Effective health and safety management is integral to our operations and ethical responsibilities.

This policy outlines our approach to managing health and safety and reflects compliance with UK Health and Safety legislation, including the Health and Safety at Work etc. Act 1974.

For detailed guidance on UK workplace safety regulations, please visit the Health & Safety Executive (HSE) website.

Policy Statement

Providing a safe and healthy working and learning environment.
Promoting a proactive safety culture through collaboration, accountability, and continuous improvement.
Ensuring compliance with all applicable UK health and safety laws and industry standards.
Training employees and contractors to work safely and equipping them with necessary resources.
Regularly reviewing and updating health and safety practices to align with current regulations and best practices.

Responsibilities

Management Responsibilities

Senior management is responsible for implementing and overseeing this policy.
Managers will allocate resources, training, and equipment to support health and safety objectives.
Supervisors must ensure compliance, conduct regular inspections, and address identified hazards.
Management will monitor and review performance to ensure continuous improvement.

Employee Responsibilities

Employees must take reasonable care of their own health and safety and that of others.
Employees must follow all safety procedures, use PPE, report hazards, and attend safety training.
All work-related injuries, illnesses, or near-miss incidents must be reported promptly.

Contractors and Visitors

Contractors and visitors are expected to comply with Britsafe^TM Qualifications UK Limited safety procedures and site-specific requirements.
Contractors must provide evidence of relevant health and safety certifications and training before commencing work.

Hazard Identification and Risk Assessment

Regular risk assessments will be conducted to evaluate potential hazards.
Appropriate risk control measures will be implemented using the hierarchy of controls: elimination, substitution, engineering, administrative, and PPE.
Employees will be involved in risk assessments and informed about the risks and control measures.

Emergency Preparedness and Response

Clearly marked emergency exits.
Fire safety procedures and drills.
First aid stations with trained personnel.
Evacuation procedures, emergency communication, and reporting.
Regular review of the emergency plan to ensure effectiveness.

Safety Training and Communication

Comprehensive safety training for all employees, including induction and role-specific training.
Employees are informed about workplace hazards and safe work practices.
Health and safety updates communicated via meetings, notices, and digital channels.
Open communication is encouraged to report hazards without fear of reprisal.

Incident Reporting and Investigation

All incidents, injuries, and near-misses must be reported immediately.
Incidents are investigated to identify root causes and prevent recurrence.
Records of incidents are maintained to inform training, risk assessments, and policy updates.

Personal Protective Equipment (PPE)

PPE is provided where hazards cannot be eliminated.
PPE will be suitable for the task, in good condition, and employees will be trained on its correct use and maintenance.
PPE must be worn where required.

Occupational Health

We promote employee health and well-being, including ergonomic support, regular health checks, and mental health initiatives.
A positive work-life balance is encouraged to prevent stress and work-related illness.

Monitoring and Continuous Improvement

Regular review of safety performance, incident data, risk assessments, and audits.
Internal and external safety audits are conducted to identify improvements.
Feedback from employees, contractors, and learners is used to foster a culture of continuous improvement.

Policy Review

This Health and Safety Policy will be reviewed annually or as required to reflect changes in legislation, standards, or operations. Updates will be communicated to all employees and stakeholders.

Contact Information

Britsafe^TM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom

QUALITY ASSURANCE POLICY

This policy outlines our approach to managing health and safety and reflects compliance with UK Health and Safety legislation, including the Health and Safety at Work etc. Act 1974.

For detailed guidance on UK workplace safety regulations, please visit the Health & Safety Executive (HSE) website.

Policy Statement

Providing a safe and healthy working and learning environment.
Promoting a proactive safety culture through collaboration, accountability, and continuous improvement.
Ensuring compliance with all applicable UK health and safety laws and industry standards.
Training employees and contractors to work safely and equipping them with necessary resources.
Regularly reviewing and updating health and safety practices to align with current regulations and best practices.

Responsibilities

Management Responsibilities

Senior management is responsible for implementing and overseeing this policy.
Managers will allocate resources, training, and equipment to support health and safety objectives.
Supervisors must ensure compliance, conduct regular inspections, and address identified hazards.
Management will monitor and review performance to ensure continuous improvement.

Employee Responsibilities

Employees must take reasonable care of their own health and safety and that of others.
Employees must follow all safety procedures, use PPE, report hazards, and attend safety training.
All work-related injuries, illnesses, or near-miss incidents must be reported promptly.

Contractors and Visitors

Contractors and visitors are expected to comply with Britsafe^TM Qualifications UK Limited safety procedures and site-specific requirements.
Contractors must provide evidence of relevant health and safety certifications and training before commencing work.

Hazard Identification and Risk Assessment

Regular risk assessments will be conducted to evaluate potential hazards.
Appropriate risk control measures will be implemented using the hierarchy of controls: elimination, substitution, engineering, administrative, and PPE.
Employees will be involved in risk assessments and informed about the risks and control measures.

Emergency Preparedness and Response

Clearly marked emergency exits.
Fire safety procedures and drills.
First aid stations with trained personnel.
Evacuation procedures, emergency communication, and reporting.
Regular review of the emergency plan to ensure effectiveness.

Safety Training and Communication

Comprehensive safety training for all employees, including induction and role-specific training.
Employees are informed about workplace hazards and safe work practices.
Health and safety updates communicated via meetings, notices, and digital channels.
Open communication is encouraged to report hazards without fear of reprisal.

Incident Reporting and Investigation

All incidents, injuries, and near-misses must be reported immediately.
Incidents are investigated to identify root causes and prevent recurrence.
Records of incidents are maintained to inform training, risk assessments, and policy updates.

Personal Protective Equipment (PPE)

PPE is provided where hazards cannot be eliminated.
PPE will be suitable for the task, in good condition, and employees will be trained on its correct use and maintenance.
PPE must be worn where required.

Occupational Health

We promote employee health and well-being, including ergonomic support, regular health checks, and mental health initiatives.
A positive work-life balance is encouraged to prevent stress and work-related illness.

Monitoring and Continuous Improvement

Regular review of safety performance, incident data, risk assessments, and audits.
Internal and external safety audits are conducted to identify improvements.
Feedback from employees, contractors, and learners is used to foster a culture of continuous improvement.

Policy Review

This Health and Safety Policy will be reviewed annually or as required to reflect changes in legislation, standards, or operations. Updates will be communicated to all employees and stakeholders.

Contact Information

Britsafe^TM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom

COPYRIGHT & INTELLECTUAL PROPERTY NOTICE

At Britsafe^TM Qualifications UK Limited, we are committed to protecting our intellectual property (IP) and respecting the intellectual property rights of others.

This Copyright and Intellectual Property Notice explains how our IP is owned, used, protected, and enforced, and outlines the responsibilities of employees, contractors, learners, partners, and third parties.

This policy is governed by applicable UK intellectual property laws, including the Copyright, Designs and Patents Act 1988.

For further guidance, please refer to the UK Intellectual Property Office (IPO):

Purpose

Safeguard Britsafe^TM Qualifications UK Limited’s intellectual property assets, including copyrights, trademarks, designs, confidential materials, and proprietary content.
Ensure compliance with UK and international intellectual property laws.
Clearly define the rights and responsibilities of employees, contractors, learners, and third parties regarding IP created, accessed, or used through Britsafe^TM Qualifications UK Limited.
Establish procedures for managing, monitoring, and enforcing intellectual property rights.
Confirm Britsafe^TM Qualifications UK Limited’s commitment to respecting the IP rights of others.

Scope

This policy applies to:

All employees, contractors, consultants, partners, learners, and stakeholders engaged with Britsafe^TM Qualifications UK Limited.
All intellectual property owned, developed, licensed, or used by Britsafe^TM Qualifications UK Limited.
Training materials and course content.
Qualification and assessment materials.
Logos, branding, and website content.
Digital platforms, databases, and software.
Documents, designs, videos, and multimedia.
The use of third-party intellectual property within operations.

Ownership of Intellectual Property

Unless otherwise agreed in writing, Britsafe^TM Qualifications UK Limited retains full and exclusive ownership of all intellectual property created or developed during engagement.

Course materials, learning resources, assessments, and qualifications.
Written content, policies, guides, and research.
Website text, graphics, videos, and downloadable materials.
Software systems, databases, and digital tools.
Logos, branding elements, and visual designs.
Any inventions, innovations, or original methodologies.

Employee and Contractor Responsibilities

Assign intellectual property created to Britsafe^TM Qualifications UK Limited.
Not use IP without prior written authorisation.
Protect IP from unauthorised access or misuse.
Report suspected infringement immediately.

Third-Party Intellectual Property

Comply with licence terms.
Not distribute third-party IP unlawfully.
Avoid unauthorised or pirated materials.

Copyright

All original materials are protected by copyright law. No material may be reproduced without written permission except where permitted by law.

Trademarks

No use without written consent.
Approved use must follow branding guidelines.
Misuse may result in legal action.

Confidential Information & Trade Secrets

All confidential information must be protected during and after engagement. Unauthorised disclosure may lead to legal action.

Reporting & Enforcement

Disciplinary action.
Termination of contract.
Legal proceedings.

Contact Information

Britsafe^TM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Website: https://www.britsafequal.com

CERTIFICATION & TRAINING POLICY

At Britsafe^TM Qualifications UK Limited, we provide professional online training programmes, certification courses, qualifications, and related educational materials (“Courses”) via a secure online learning platform. This page outlines our Certification & Training, Terms and Conditions, Refund & Cancellation, and Delivery policies.

Terms and Conditions

Scope of Services

Britsafe^TM Qualifications UK Limited provides professional online training programmes, certification courses, qualifications, and related educational materials (“Courses”). All courses are delivered digitally via an online learning platform. No physical products are shipped or delivered.

Eligibility and Enrolment

By enrolling in any course, you confirm that:

You are 18 years of age or older, or have legal authority to enrol.
All registration and payment information provided is accurate and complete.
Course access is strictly for the registered learner only.
Account sharing, resale, sublicensing, or unauthorised distribution of course access or materials is strictly prohibited and may result in immediate termination without refund.

Certification Award

Certificates are issued only upon successful completion of all required learning modules.
Passing mandatory assessments or examinations (where applicable).
Compliance with academic integrity and assessment rules.
Certificates are issued electronically (digital format). No physical certificates are provided unless explicitly stated for a specific programme.

Intellectual Property

All course content, including videos, written materials, assessments, branding, certificates, trademarks, and digital resources, remains the intellectual property of Britsafe^TM Qualifications UK Limited. Unauthorised copying, reproduction, modification, resale, or distribution of any content is strictly prohibited without prior written consent.

Access & Availability

Course access is granted electronically after successful payment confirmation.
Access timelines may vary depending on course type and verification requirements.
We reserve the right to update, revise, or enhance course content to maintain regulatory, academic, or professional accuracy.

Limitation of Liability

Completion of any course or certification does not guarantee employment, promotion, regulatory approval, or acceptance by third-party organisations. Britsafe^TM Qualifications UK Limited is not responsible for decisions made by employers, regulators, or third parties based on the use of certifications.

Refund & Cancellation Policy (Digital Certifications & Online Courses)

No Returns or Exchanges

All certifications and training programmes are digital, non-physical services. Accordingly:

Returns are not accepted.
Exchanges are not offered.

Refund Policy

Once course access has been granted, no refunds will be issued, including but not limited to cases of change of mind, failure to complete the course, personal schedule conflicts, or non-usage/partial usage of the course. This policy aligns with UK digital content and service delivery regulations.

Exceptional Circumstances

Refunds may be considered only if:

A duplicate payment was made due to a verified system error.
Course access was not granted due to a confirmed technical fault attributable to us.
All refund requests must be submitted in writing within 7 days of purchase and are subject to internal review.

Course Cancellation by Provider

If a course is cancelled by Britsafe^TM Qualifications UK Limited before access is granted, a full refund will be issued automatically to the original payment method.

Delivery Policy (Digital Products & Services)

All courses are delivered electronically.
Access is typically granted within 0–1 business days after payment.
No shipping, transit, or physical delivery applies.

Contact Information

Britsafe^TM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom

CERTIFICATION & TRAINING POLICY

Terms and Conditions

Scope of Services

Eligibility and Enrolment

By enrolling in any course, you confirm that:

You are 18 years of age or older, or have legal authority to enrol.
All registration and payment information provided is accurate and complete.
Course access is strictly for the registered learner only.
Account sharing, resale, sublicensing, or unauthorised distribution of course access or materials is strictly prohibited and may result in immediate termination without refund.

Certification Award

Certificates are issued only upon successful completion of all required learning modules.
Passing mandatory assessments or examinations (where applicable).
Compliance with academic integrity and assessment rules.
Certificates are issued electronically (digital format). No physical certificates are provided unless explicitly stated for a specific programme.

Intellectual Property

Access & Availability

Course access is granted electronically after successful payment confirmation.
Access timelines may vary depending on course type and verification requirements.
We reserve the right to update, revise, or enhance course content to maintain regulatory, academic, or professional accuracy.

Limitation of Liability

Refund & Cancellation Policy (Digital Certifications & Online Courses)

No Returns or Exchanges

All certifications and training programmes are digital, non-physical services. Accordingly:

Returns are not accepted.
Exchanges are not offered.

Refund Policy

Exceptional Circumstances

Refunds may be considered only if:

A duplicate payment was made due to a verified system error.
Course access was not granted due to a confirmed technical fault attributable to us.
All refund requests must be submitted in writing within 7 days of purchase and are subject to internal review.

Course Cancellation by Provider

If a course is cancelled by Britsafe^TM Qualifications UK Limited before access is granted, a full refund will be issued automatically to the original payment method.

Delivery Policy (Digital Products & Services)

All courses are delivered electronically.
Access is typically granted within 0–1 business days after payment.
No shipping, transit, or physical delivery applies.

Contact Information

Britsafe^TM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom

Chat With us

Policies

TERMS AND CONDITIONS

Intellectual Property Rights

Use of the Website

Courses, Services, and Payments

Educational Disclaimer

Limitation of Liability

Third-Party Links

Data Protection and Cookies

Termination of Access

Changes to These Terms

Governing Law and Jurisdiction

Contact Information

COOKIE POLICY

What Are Cookies?

How We Use Cookies

Types of Cookies We Use

Third-Party Services

Managing Your Cookie Preferences

Data Collected Through Cookies

Updates to This Cookie Policy

Contact Us

DATA PROTECTION POLICY

Purpose of the Policy

Definition of Personal Data

Principles of Data Processing

Lawful Basis for Processing

Data Collection and Use

Data Sharing

Data Security

Data Retention

Data Subject Rights

International Data Transfers

Data Breach Notification

Updates to This Policy

Contact Information

HEALTH AND SAFETY POLICY

Policy Statement

Responsibilities

Management Responsibilities

Employee Responsibilities

Contractors and Visitors

Hazard Identification and Risk Assessment

Emergency Preparedness and Response

Safety Training and Communication

Incident Reporting and Investigation

Personal Protective Equipment (PPE)

Occupational Health

Monitoring and Continuous Improvement

Policy Review

Contact Information

QUALITY ASSURANCE POLICY

Policy Statement

Responsibilities

Management Responsibilities

Employee Responsibilities

Contractors and Visitors

Hazard Identification and Risk Assessment

Emergency Preparedness and Response

Safety Training and Communication

Incident Reporting and Investigation

Personal Protective Equipment (PPE)

Occupational Health

Monitoring and Continuous Improvement

Policy Review

Contact Information

COPYRIGHT & INTELLECTUAL PROPERTY NOTICE

Purpose

Scope

Ownership of Intellectual Property

Employee and Contractor Responsibilities

Third-Party Intellectual Property

Copyright

Trademarks

Confidential Information & Trade Secrets

Reporting & Enforcement

Contact Information

CERTIFICATION & TRAINING POLICY

Terms and Conditions

Scope of Services