Policies
TERMS AND CONDITIONS
Welcome to BritsafeTM Qualifications UK Limited. These Terms and Conditions govern your access to and use of our website www.britsafequal.com. By accessing, browsing, or using this website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
These terms apply to all visitors, learners, training partners, institutions, and other users accessing our website from the United Kingdom or internationally.
Intellectual Property Rights
All content available on this website, including but not limited to text, course materials, logos, trademarks, graphics, images, videos, documents, software, and website design, is the intellectual property of BritsafeTM Qualifications UK Limited or its licensors.
You may not copy, reproduce, modify, distribute, publish, transmit, or exploit any content from this website without prior written consent from BritsafeTM Qualifications UK Limited. All rights are reserved.
Use of the Website
- Provide accurate, complete, and current information where required.
- Use the website strictly for lawful purposes.
- Not misuse, disrupt, damage, or interfere with the website’s functionality or security.
- Not attempt unauthorised access to any part of the website, servers, or systems.
- Not upload or transmit any malicious software, harmful material, or unlawful content.
We reserve the right to restrict, suspend, or terminate access to the website if these terms are breached.
Courses, Services, and Payments
- Fees must be paid using approved payment methods available at checkout.
- All prices are displayed clearly at the time of purchase.
- Payments are generally charged on a one-time basis unless stated otherwise.
- Learners are responsible for ensuring that payment details are correct and valid.
Refunds, where applicable, are governed strictly by our Refund Policy, which forms part of these Terms and Conditions.
Educational Disclaimer
All information, qualifications, and materials provided on this website are intended for educational and professional development purposes only. While we aim to maintain accuracy and relevance, BritsafeTM Qualifications UK Limited does not guarantee that all content is error-free or fully up to date.
Use of any information from this website is at your own discretion and risk.
Limitation of Liability
To the maximum extent permitted by law, BritsafeTM Qualifications UK Limited shall not be liable for any direct, indirect, incidental, special, or consequential losses or damages arising from:
- Use or inability to use this website
- Reliance on information provided on the website
- Technical interruptions, errors, or security issues
Nothing in these Terms limits liability where such limitation is not permitted under UK law.
Third-Party Links
Our website may include links to external websites or services operated by third parties. We do not control, endorse, or assume responsibility for the content, policies, or practices of any third-party websites. Accessing third-party links is done entirely at your own risk.
Data Protection and Cookies
We are committed to protecting your personal data in accordance with applicable UK data protection laws. Details on how we collect, use, and safeguard personal information are outlined in our Privacy Policy.
Our website uses cookies to improve functionality and user experience. By continuing to use our website, you consent to our use of cookies in line with our Cookie Policy.
Termination of Access
- These Terms and Conditions are violated
- Unlawful or inappropriate use of the website is identified
- Technical or security concerns arise
Upon termination, all rights granted to you under these Terms will immediately cease.
Changes to These Terms
We may revise or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the revised terms.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
BritsafeTM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom
COOKIE POLICY
This Cookie Policy explains how BritsafeTM Qualifications UK Limited uses cookies and similar technologies on our website www.britsafequal.com. This policy should be read alongside our Privacy Policy.
By using our website, you agree to the use of cookies in accordance with this Cookie Policy, subject to your cookie preferences.
What Are Cookies?
Cookies are small text files that are placed on your computer, mobile phone, or other internet-enabled device when you visit a website. Cookies are widely used to ensure websites operate efficiently, improve functionality, and provide insights to website owners.
Cookies may be:
- Session cookies – which expire when you close your browser
- Persistent cookies – which remain on your device for a defined period or until deleted
Cookies do not usually contain information that directly identifies you. However, some cookie data may be linked to personal data where required for website functionality or analytics.
How We Use Cookies
We use cookies to:
- Ensure our website functions correctly
- Improve website performance and user experience
- Understand how visitors use our website
- Remember user preferences
- Support security and prevent misuse
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website. They enable core functionality such as page navigation, form submissions, and access to secure areas. The website cannot function properly without these cookies.
Performance & Analytics Cookies
These cookies collect anonymous information about how visitors use our website, such as pages visited and time spent on the site. This helps us analyse traffic patterns and improve website performance and usability.
Functional Cookies
Functional cookies allow the website to remember your preferences and choices, such as language settings or region selection, to provide a more personalised experience.
Marketing & Targeting Cookies
These cookies may be used to deliver content that is relevant to your interests and to measure the effectiveness of marketing campaigns.
Third-Party Cookies
Some cookies on our website may be placed by third-party service providers, such as analytics or advertising platforms. We do not control these cookies and encourage you to review the relevant third-party cookie policies.
Third-Party Services
- Google Analytics – to analyse website traffic and user behaviour in an anonymised form
- Advertising or tracking tools – to assess marketing performance where applicable
Managing Your Cookie Preferences
- Accept all cookies
- Reject non-essential cookies
- Adjust your browser settings to block or delete cookies
Please note that disabling certain cookies may affect website functionality.
Data Collected Through Cookies
- IP address (anonymised where applicable)
- Device and browser type
- Pages visited and navigation patterns
- Date and time of visits
- Referring website addresses
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Any updates will be published on this page with a revised effective date.
Contact Us
BritsafeTM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom
DATA PROTECTION POLICY
At BritsafeTM Qualifications UK Limited, we are committed to protecting the personal data of our learners, customers, staff, and other stakeholders. This Data Protection Policy explains how we collect, use, store, and safeguard personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy applies to all personal data processed byBritsafeTM Qualifications UK Limited, regardless of how it is collected or where the individual is located.
Purpose of the Policy
- Personal data is processed lawfully, fairly, and transparently.
- Data is collected for specific, legitimate purposes and not further processed incompatibly.
- Personal data is accurate, up-to-date, and retained only as long as necessary.
- Appropriate technical and organisational measures ensure data security.
- We respect the rights of data subjects and comply with UK data protection laws.
Definition of Personal Data
Personal data refers to any information relating to an identifiable individual, including but not limited to:
- Name
- Email address
- Telephone number
- Postal address
- Payment or financial information
- IP address
- Identification numbers or other identifiers
Principles of Data Processing
- Lawfulness, Fairness, and Transparency.
- Purpose Limitation.
- Data Minimisation.
- Accuracy.
- Storage Limitation.
- Integrity and Confidentiality.
- Accountability.
Lawful Basis for Processing
- Consent – Clear, explicit consent from the data subject.
- Contract – Processing is necessary to perform a contract.
- Legal Obligation – Processing is required by law.
- Legitimate Interests – Necessary for business interests.
- Vital Interests – To protect life.
- Public Task – Performance of a task in the public interest.
Data Collection and Use
- Delivering courses, certifications, and learning materials.
- Managing learner accounts and communications.
- Responding to enquiries and support requests.
- Sending updates and promotional information (with consent).
- Complying with legal obligations.
Data is collected via online forms, email, telephone, face-to-face interactions, and website cookies.
Data Sharing
- Service Providers under UK GDPR contracts.
- Legal compliance disclosures.
- Business transfers with safeguards.
Data Security
- Encryption of data.
- Restricted access.
- Regular audits.
- Secure storage.
Data Retention
Personal data is retained only as long as necessary and then securely deleted or anonymised.
Data Subject Rights
- Access
- Rectification
- Erasure
- Restriction of Processing
- Data Portability
- Objection
- Withdrawal of Consent
Requests can be submitted to info@britsafequal.com.
International Data Transfers
Where data is transferred outside the UK or EEA, appropriate safeguards are applied.
Data Breach Notification
We notify the ICO within 72 hours where required and inform affected individuals.
Updates to This Policy
Changes will be published with a revised Effective Date.
Contact Information
BritsafeTM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom
HEALTH AND SAFETY POLICY
At BritsafeTM Qualifications UK Limited, we are committed to maintaining a safe and healthy environment for all employees, contractors, learners, visitors, and stakeholders. Effective health and safety management is integral to our operations and ethical responsibilities.
This policy outlines our approach to managing health and safety and reflects compliance with UK Health and Safety legislation, including the Health and Safety at Work etc. Act 1974.
For detailed guidance on UK workplace safety regulations, please visit the Health & Safety Executive (HSE) website.
Policy Statement
- Providing a safe and healthy working and learning environment.
- Promoting a proactive safety culture through collaboration, accountability, and continuous improvement.
- Ensuring compliance with all applicable UK health and safety laws and industry standards.
- Training employees and contractors to work safely and equipping them with necessary resources.
- Regularly reviewing and updating health and safety practices to align with current regulations and best practices.
Responsibilities
Management Responsibilities
- Senior management is responsible for implementing and overseeing this policy.
- Managers will allocate resources, training, and equipment to support health and safety objectives.
- Supervisors must ensure compliance, conduct regular inspections, and address identified hazards.
- Management will monitor and review performance to ensure continuous improvement.
Employee Responsibilities
- Employees must take reasonable care of their own health and safety and that of others.
- Employees must follow all safety procedures, use PPE, report hazards, and attend safety training.
- All work-related injuries, illnesses, or near-miss incidents must be reported promptly.
Contractors and Visitors
- Contractors and visitors are expected to comply with BritsafeTM Qualifications UK Limited safety procedures and site-specific requirements.
- Contractors must provide evidence of relevant health and safety certifications and training before commencing work.
Hazard Identification and Risk Assessment
- Regular risk assessments will be conducted to evaluate potential hazards.
- Appropriate risk control measures will be implemented using the hierarchy of controls: elimination, substitution, engineering, administrative, and PPE.
- Employees will be involved in risk assessments and informed about the risks and control measures.
Emergency Preparedness and Response
- Clearly marked emergency exits.
- Fire safety procedures and drills.
- First aid stations with trained personnel.
- Evacuation procedures, emergency communication, and reporting.
- Regular review of the emergency plan to ensure effectiveness.
Safety Training and Communication
- Comprehensive safety training for all employees, including induction and role-specific training.
- Employees are informed about workplace hazards and safe work practices.
- Health and safety updates communicated via meetings, notices, and digital channels.
- Open communication is encouraged to report hazards without fear of reprisal.
Incident Reporting and Investigation
- All incidents, injuries, and near-misses must be reported immediately.
- Incidents are investigated to identify root causes and prevent recurrence.
- Records of incidents are maintained to inform training, risk assessments, and policy updates.
Personal Protective Equipment (PPE)
- PPE is provided where hazards cannot be eliminated.
- PPE will be suitable for the task, in good condition, and employees will be trained on its correct use and maintenance.
- PPE must be worn where required.
Occupational Health
- We promote employee health and well-being, including ergonomic support, regular health checks, and mental health initiatives.
- A positive work-life balance is encouraged to prevent stress and work-related illness.
Monitoring and Continuous Improvement
- Regular review of safety performance, incident data, risk assessments, and audits.
- Internal and external safety audits are conducted to identify improvements.
- Feedback from employees, contractors, and learners is used to foster a culture of continuous improvement.
Policy Review
This Health and Safety Policy will be reviewed annually or as required to reflect changes in legislation, standards, or operations. Updates will be communicated to all employees and stakeholders.
Contact Information
BritsafeTM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom
QUALITY ASSURANCE POLICY
At BritsafeTM Qualifications UK Limited, we are committed to maintaining a safe and healthy environment for all employees, contractors, learners, visitors, and stakeholders. Effective health and safety management is integral to our operations and ethical responsibilities.
This policy outlines our approach to managing health and safety and reflects compliance with UK Health and Safety legislation, including the Health and Safety at Work etc. Act 1974.
For detailed guidance on UK workplace safety regulations, please visit the Health & Safety Executive (HSE) website.
Policy Statement
- Providing a safe and healthy working and learning environment.
- Promoting a proactive safety culture through collaboration, accountability, and continuous improvement.
- Ensuring compliance with all applicable UK health and safety laws and industry standards.
- Training employees and contractors to work safely and equipping them with necessary resources.
- Regularly reviewing and updating health and safety practices to align with current regulations and best practices.
Responsibilities
Management Responsibilities
- Senior management is responsible for implementing and overseeing this policy.
- Managers will allocate resources, training, and equipment to support health and safety objectives.
- Supervisors must ensure compliance, conduct regular inspections, and address identified hazards.
- Management will monitor and review performance to ensure continuous improvement.
Employee Responsibilities
- Employees must take reasonable care of their own health and safety and that of others.
- Employees must follow all safety procedures, use PPE, report hazards, and attend safety training.
- All work-related injuries, illnesses, or near-miss incidents must be reported promptly.
Contractors and Visitors
- Contractors and visitors are expected to comply with BritsafeTM Qualifications UK Limited safety procedures and site-specific requirements.
- Contractors must provide evidence of relevant health and safety certifications and training before commencing work.
Hazard Identification and Risk Assessment
- Regular risk assessments will be conducted to evaluate potential hazards.
- Appropriate risk control measures will be implemented using the hierarchy of controls: elimination, substitution, engineering, administrative, and PPE.
- Employees will be involved in risk assessments and informed about the risks and control measures.
Emergency Preparedness and Response
- Clearly marked emergency exits.
- Fire safety procedures and drills.
- First aid stations with trained personnel.
- Evacuation procedures, emergency communication, and reporting.
- Regular review of the emergency plan to ensure effectiveness.
Safety Training and Communication
- Comprehensive safety training for all employees, including induction and role-specific training.
- Employees are informed about workplace hazards and safe work practices.
- Health and safety updates communicated via meetings, notices, and digital channels.
- Open communication is encouraged to report hazards without fear of reprisal.
Incident Reporting and Investigation
- All incidents, injuries, and near-misses must be reported immediately.
- Incidents are investigated to identify root causes and prevent recurrence.
- Records of incidents are maintained to inform training, risk assessments, and policy updates.
Personal Protective Equipment (PPE)
- PPE is provided where hazards cannot be eliminated.
- PPE will be suitable for the task, in good condition, and employees will be trained on its correct use and maintenance.
- PPE must be worn where required.
Occupational Health
- We promote employee health and well-being, including ergonomic support, regular health checks, and mental health initiatives.
- A positive work-life balance is encouraged to prevent stress and work-related illness.
Monitoring and Continuous Improvement
- Regular review of safety performance, incident data, risk assessments, and audits.
- Internal and external safety audits are conducted to identify improvements.
- Feedback from employees, contractors, and learners is used to foster a culture of continuous improvement.
Policy Review
This Health and Safety Policy will be reviewed annually or as required to reflect changes in legislation, standards, or operations. Updates will be communicated to all employees and stakeholders.
Contact Information
BritsafeTM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Address: Office 4303, 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom
COPYRIGHT & INTELLECTUAL PROPERTY NOTICE
At BritsafeTM Qualifications UK Limited, we are committed to protecting our intellectual property (IP) and respecting the intellectual property rights of others.
This Copyright and Intellectual Property Notice explains how our IP is owned, used, protected, and enforced, and outlines the responsibilities of employees, contractors, learners, partners, and third parties.
This policy is governed by applicable UK intellectual property laws, including the Copyright, Designs and Patents Act 1988.
For further guidance, please refer to the UK Intellectual Property Office (IPO):
Purpose
- Safeguard BritsafeTM Qualifications UK Limited’s intellectual property assets, including copyrights, trademarks, designs, confidential materials, and proprietary content.
- Ensure compliance with UK and international intellectual property laws.
- Clearly define the rights and responsibilities of employees, contractors, learners, and third parties regarding IP created, accessed, or used through BritsafeTM Qualifications UK Limited.
- Establish procedures for managing, monitoring, and enforcing intellectual property rights.
- Confirm BritsafeTM Qualifications UK Limited’s commitment to respecting the IP rights of others.
Scope
This policy applies to:
- All employees, contractors, consultants, partners, learners, and stakeholders engaged with BritsafeTM Qualifications UK Limited.
- All intellectual property owned, developed, licensed, or used by BritsafeTM Qualifications UK Limited.
- Training materials and course content.
- Qualification and assessment materials.
- Logos, branding, and website content.
- Digital platforms, databases, and software.
- Documents, designs, videos, and multimedia.
- The use of third-party intellectual property within operations.
Ownership of Intellectual Property
Unless otherwise agreed in writing, BritsafeTM Qualifications UK Limited retains full and exclusive ownership of all intellectual property created or developed during engagement.
- Course materials, learning resources, assessments, and qualifications.
- Written content, policies, guides, and research.
- Website text, graphics, videos, and downloadable materials.
- Software systems, databases, and digital tools.
- Logos, branding elements, and visual designs.
- Any inventions, innovations, or original methodologies.
Employee and Contractor Responsibilities
- Assign intellectual property created to BritsafeTM Qualifications UK Limited.
- Not use IP without prior written authorisation.
- Protect IP from unauthorised access or misuse.
- Report suspected infringement immediately.
Third-Party Intellectual Property
- Comply with licence terms.
- Not distribute third-party IP unlawfully.
- Avoid unauthorised or pirated materials.
Copyright
All original materials are protected by copyright law. No material may be reproduced without written permission except where permitted by law.
Trademarks
- No use without written consent.
- Approved use must follow branding guidelines.
- Misuse may result in legal action.
Confidential Information & Trade Secrets
All confidential information must be protected during and after engagement. Unauthorised disclosure may lead to legal action.
Reporting & Enforcement
- Disciplinary action.
- Termination of contract.
- Legal proceedings.
Contact Information
BritsafeTM Qualifications UK Limited
Email: info@britsafequal.com
Phone: +44 741 3349006
Website: https://www.britsafequal.com
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.